Answers

Styles

Do you sell unfinished individual shutter panels?
Yes we do. Shutters can be ordered unfinished.

Do you sell exterior shutters?
Yes we do, but not at Horizon Shutters. Please see ShutterLand.

Do you sell fixed louver or raised panel shutters?
Yes. Please call 1-888-399-4947 for information.

Do you sell fabric insert shutters?
No we do not.

Do you sell special shape shutters?
Please call 1-888-399-4947 for information.

Can you make a 1, 2, 3, 4, 5, 6, or 8 panel unit? How will they fold?
Yes. We can make most panel configurations based on the width of your window opening. You can see restrictions on both the traditional style and plantation style pages. The fold pattern is determined by you.

Can a divider rail only be located in the center of a panel?
A divider rail can be located anywhere within a shutter panel.

What is the difference between traditional and plantation style shutters?
The major difference is the size of the louvers, panel thickness and width of the stiles. The best way to see the differences is to view the pages on our web site dedicated to the traditional style and plantation style.

Do you sell other window coverings?
No, just solid wood shutters - and have only one quality because we believe lesser quality shutters are poor value.

Can I match existing shutters in my home?
This is usually a difficult task unless the original shutters came from Horizon Shutters. Sometimes they can be made to look similar. If you are trying to replace one broken panel in a unit, it is virtually impossible.

Installation

How difficult are shutters to install?
Installation is relatively easy. We ship the shutters completely assembled with all of the necessary hardware. It takes on average about 30 - 45 minutes per window for installation. Read more on the Installation page.

Can shutters be mounted on a sliding glass door opening?
Yes. We generally treat a sliding glass door opening as a large window. The panels attach to either side and open in either direction.

Can shutters be mounted only on the lower portion of a window?
Yes, this is called a café type shutter unit.

Can shutters be installed in a window with an opening crank?
Yes, you can install shutters in a window with a crank. Many times the crank handle can be removed to provide space for the shutters. The handle can then be replaced when you want to open the window. If the crank unit projects beyond the front plane of the window, you may need to use an outside mount.

Shipping

Do you ship to Alaska or Hawaii?
Yes, but we will charge you the actual shipping instead of the 7.5%.

Do you ship overseas?
We typically do not ship overseas, and limit destinations to locations in the United States. However, if you would like to arrange for an exporter, we would be happy to ship to that location within the United States.

Can you rush my order?
We do not rush orders, cut corners, or compromise quality to reduce production time. All orders receive the same priority.

Construction

Do you make shutters out of woods other than Basswood?
We can make shutters out of most any wood However, Basswood possesses the best overall combination of characteristics for the manufacturing of shutters, and is therefore our standard. Click here to compare the differences.

Why are wood shutters better than synthetics?
Synthetics generally look, feel, and sound like plastic. They are heavy and have numerous limitations, including limited heights and widths, the inability to accept stain, and few custom options.

Will shutters block out all light?
Shutters are not designed to be a "black-out" window covering. Shutters control a large percent of light, but there will be a little light that penetrates between the louvers and stile, between louvers, and between the shutters and window opening.

Why do shutters take 25 - 35 working days to manufacture?
There are many steps involved in building custom shutters. We build every shutter unit from scratch. We do not simply cut down existing shutter panels to fit. Read more on the Construction page.

Price / Value

Are interior shutters considered a capital improvement?
According to the Internal Revenue Service, shutters are the only window treatment that can be considered a capital improvement.

What is the square foot price of your shutters?
We do not price by the square foot - which generally inflates prices. Our price is determined based on the square inches, shutter style, finish, and number of panels. View prices on the Pricing page.